We offer you a 100% guarantee that your Clotes has been totally handmade and it is a unique piece. None will have another exactly like yours. If you you’re in any way dissatisfied with the Clotes you have ordered we will exchange them or send you an eVoucher (we will not refund you), provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact and you will pay to ship it to us. Please choose your correct size reading Tailorize Yourself. If you order not your size you will pay the second shipping (with the right size you need). Please ensure that all items are tried without make up. We reserve the right to refuse return of items where it is apparent that this has been done.
Shipping
STANDARD: 5-7 days 10.00 €
EXPRESS: on demand

Payment
Payment through secure PayPal checkout is accepted.  Once payment is received, your order will be processed, personally hand made if you ask for, then sent to you. Note, you do not require a PayPal account to use this checkout system. Please ensure you include your delivery address when checking out via PayPal.
Return/refunds
Unfortunately, we are unable to accept returns or offer refunds for change of mind on purchases.
However, if you have a problem with the fit of your Clotes or believe that the Clotes is faulty in any way, please contact us within 24 hours of receiving your order and we will aim to rectify this as best we can.

Clotes size/Return
If your Clotes arrives and it is the incorrect size, please contact us via email as soon as possible to arrange a return and replacement.
CLO will not cover the cost of the return postage - this is up to you. Your replacement Clotes will only be sent to you once we receive the return Clotes, unworn and in its original condition.